Wed, 08/18/2021 – 17:15
If we go back far enough in hospitality history, we can see that, for a long time, the hotel’s telephonic communication hub was a profitable business. We have progressed from local and long-distance calls to faxes, smartphones, emails, and video-calling. With the arrival of cellular technology, the telephone department, which was formerly a key profit generator, became obsolete. Now, it is the internet at hand.