Top 10 US managed services companies in 2022, research by Drucker Institute

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managed services

The Drucker Institute, part of Claremont Graduate University in Claremont, Calif., developed a measure to rank managed services companies based on their holistic effectiveness. This effectiveness is defined as “doing the right things well.” The ranking includes U.S. companies whose shares are traded on the New York Stock Exchange or Nasdaq Stock Market, and that meet criteria related to their value and prominence.  

The measure seeks to assess how well a company follows a core set of principles that serve as touchstones for five dimensions of corporate performance:  

  • Customer Satisfaction  
  • Employee Engagement and Development  
  • Innovation 
  • Social Responsibility
  • Financial Strength 

Top 10 managed services companies 


Microsoft Corp. is once again standing tall and proud in the business world, having been named No. 1 in this measure of the best-run companies in the U.S. for an impressive three years in a row. 

Apple Inc. 

In 2022, Apple jumped to the second spot from the third place in the last year. This year Apple has secured an effective score of 83.2. 

IBM Corp. 

IBM Corp. is in the third position in this year’s survey with an overall score of 80.9. In 2021, IBM was placed fourth. 

General Motors 

Car makers gained ground in this year’s survey with General Motors rising to the fourth spot with a score of 80.7 from the 16th position in 2021. 

Whirlpool Corp.  

Whirlpool is placed fifth with an effective score of 78.9. The consumer sector company improved its scores in customer satisfaction, social responsibility, and especially innovation this year and rose from the 39th position in 2021. 

Nvidia Corp. 

The sixth place is bagged by Nvidia Corp. It secured a score of 78.5 this year. Although it maintained its position at sixth place in 2022 for the second year, its effective score has come down from 81.1 in 2021.  

Intel Corp. 

In seventh place is Intel Corp with a score of 78.4. The technology company slipped down by 2 places in this year’s survey as compared to the previous year. 


Amazon was in the second position during the 2021 survey. However, the retail/wholesale company came down to the eighth spot in 2022 with an average score of 77.9.  

Johnson & Johnson 

The healthcare company slipped down to the 9th position in 2022 from the seventh position in 2021. Johnson & Johnson’s average score also decreased to 77 in 2022 from 80.9 in 2021. 

Mastercard Inc.  

Mastercard entered the top 10 list in 2022 with a score of 76.6. It was ranked 61 in 2021. 

Top 10 best run companies 

Other big companies like Procter & Gamble, HP Inc., Pfizer Inc., Cisco Systems Inc., Accenture, and Adobe have also made it to the top 20 best-managed companies in 2022. 

According to the researchers at Claremont Graduate University’s Drucker Institute, the revenue growth of companies such as Meta Platforms Inc. and Inc. has slowed following two years of a pandemic-driven boom. In addition, Uber Technologies Inc., Salesforce Inc., and Google parent Alphabet Inc. all dropped in rank this year in the group’s annual ranking. Meta posted the fourth-largest decline in overall score in the group and dropped from No. 31 in 2021 to No. 130 in 2022.  

Car companies saw big gains that Drucker researchers attribute partly to a growing focus on making electric vehicles, which helped auto makers’ social-responsibility scores. Along with General Motors, Tesla Inc. and Ford Motor Co. also jumped higher in this year’s survey. 

Source: Drucker Institute 

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