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Season’s Greetings from NASSCOM Insights

Dear ,

Hoping that this ‘once in a lifetime’ year comes to a close, NASSCOM Insights wishes you a Merry Christmas and a wonderful New Year. We take this opportunity to share our top reports from the year 2020 so far. Hope you will find these relevant and insightful (any comments or thoughts on them will be welcome!).

Future of Technology Services, Navigating the New Normal

The global pandemic has had tremendous impact on the global and Indian technology services industry. There are several immediate shifts as well as global mega trends that offer new opportunities and challenges which need to be thought of now. New delivery models, workforce of the future, the digital consumer, emerging ecosystems are themes which will affect the industry in a big way. [Read more]

Indian BFSI – Unlocking the Transformation Potential of AI

BFSI sector in India has undergone massive expansion over the past decade and continues to play a crucial role in driving the Indian economy. Growing digital adoption, maturing customer expectations and improving financial awareness among rural population, conjugated with favorable regulatory frameworks, are providing strong transformation impetus to the Indian BFSI sector. With COVID-19 further challenging the sector’s transformation and market penetration journey, it is now more important than ever before for BFSI enterprises to undertake their respective AI-led business transformation journeys. The objective of this report is to uncover the rapid and transformational growth opportunities for BFSI enterprises by leveraging the potential of AI. [Read more]

Re-imagining Edtech – the COVID Effect

“Re-imagining Edtech – the COVID Effect” underlines the importance of Edtech in the COVID era and how the stakeholders in this ecosystem have changed their strategies to adapt to this new normal. The report also highlights how COVID lead to the growth of Edtech firms and development of trust towards them by investors, students, parents. [Read more]

Unravelling AI for Healthcare in India

Healthcare has become one of India’s largest sector, both in terms of revenue and in terms of employment and is expected to reach US$372 billion by 2022 with a CAGR of over 16%. Digital technologies, specifically AI, could open up multiple opportunities and dimensions in Healthcare, transforming patient care services. AI transformation levers to play a pivotal role in India’s journey towards providing accessible, efficient and affordable healthcare services. The objective of report “Unravelling AI for Healthcare in India” is to uncover the opportunities for healthcare organizations by leveraging the potential of AI [Read more]

SMB Cloud Adoption in India-Towards a Cloud First Nation

2020 will be remembered as a watershed year that saw the very fundamentals of life and business change drastically. As the COVID-19 pandemic took the world by surprise, we found ourselves completely unprepared for its impact. Business came almost to a standstill as governments worldwide imposed lockdown to stem its spread. And the small and medium businesses (SMBs) bore the brunt of it. The report features 17 case studies that show how cloud technology has been leveraged to address various problem statements ranging from scaling operations to enabling collaboration across widely distributed teams to simplifying technology architecture to enabling business continuity and more. [Read more]

Secure In India 2020-GCC at the forefront of managing global digital risks

DSCI, in partnership with NASSCOM and KPMG, has developed the 2020 edition of the report ‘Secure in India’ to showcase the footprint of cybersecurity capabilities across the global capability centers (GCCs) in India. This study is the 2nd edition, a follow-up from the initial study launched in 2018. This edition of “Secure in India 2020: GCC At the Forefront of Managing Global Digital Risks” is aimed at showcasing India as the destination for global corporations to setup and expand their Cyber GCCs. [Read more]

Riding the Storm – Towards the Giant India SaaS Opportunity

NASSCO Riding the Storm – Towards the Giant India SaaS Opportunity” underlines the opportunity and whitespaces for the growing Indian SaaS industry. For the first time ever, key stakeholders in the Indian SaaS ecosystem have collaborated to create this research study. The report also highlights how India can become the global hub for SaaS and can tap the huge addressable opportunity by strengthening it ecosystem [Read more]

IT-BPM Compensation Benchmarking Survey Findings: 2020

The findings presented in this report are based on an IT-BPM compensation benchmarking survey conducted by Deloitte and supported by NASSCOM. The report covers India-specific insights on how HR leaders responded to COVID-19 and what are some of the most critical emerging trends with respect to increment analysis, compensation rationalization, state of hiring and other HR strategies [Read more]

INDIAN TECH START-UPS – On the Road to Recovery

COVID-19 has been the biggest disruption across all sectors and the impact on the technology start-up sector seemed to point to a doomsday scenario. The lockdown impacted all sectors of the start-up ecosystem – ecommerce, logistics, Fintech etc. The two sectors that saw growth opportunities were Edtech and Healthtech. 6 months into the COVID crisis, NASSCOM conducted a survey with tech start-ups to understand what the current perspectives are, what has changed and what the next 6 months look like. The findings surprised us. While there is still concern and uncertainty on the pandemic and its impact, the Indian tech start-up sector is well on the road to recovery. [Read more]


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