Thu, 07/29/2021 – 16:14
The pandemic has served humanity a thorough reminder of the second law of thermodynamics. In orderly systems (like the business sphere), chaos or entropy is an ever-increasing entity. So, when everyone least expected it, COVID-19 served a spoonful of chaos to the corporate world. Consequently, it accelerated several trends that would have taken years to manifest if things had run their expected course. Herein, the rapidly increased pace at which businesses are now looking to adopt automation and AI (Artificial Intelligence) is an obvious example.