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Panel discussion Summary & Highlights – Digital Transformation in Automotive and the role of ER&D GCCs and Service Providers

The automotive industry is going through a transformation of unprecedented magnitude. The paradigm shift from mechanical hardware to embedded electronics and advanced software is creating newer complexities for both OEMs and Tier 1s.

At the same time, the industry is being challenged by fast-changing customer preferences, demand slowdown, global trade complexities and fierce competition from new age automakers. Technology driven trends such as personalization, autonomous and connectivity mobility are rapidly transforming and expanding the automotive landscape.

To navigate the challenges and to capitalize on these emerging opportunities, automakers are undergoing holistic transformation across dimensions of Products, Plants, People and Processes. In this context, enterprises are looking towards their ecosystem of GCCs and Service Providers as partners in this transformation journey. It is an imperative for ER&D players to proactively reimagine the future of the enterprise and identify areas of transformational growth that they can help drive for the enterprise.

ER&D players need to accordingly realign their products/services portfolio and talent capabilities to meet the future needs of the global enterprise.
The opportunity spectrum is vast: From taking ownership of global product development roadmaps to driving product localization efforts for the India market, Indian ER&D GCCs and Service Providers can play a decisive role in helping create a competitive advantage and transitioning the enterprise into a digital, AI-first paradigm.

The panel discussion aims at bringing together Indian ER&D GCCs and Service Provider leadership to deliberate on high impact themes expected to influence the automotive industry over the next 5 years and discuss what capabilities GCCs and Service Providers need to build/ scale to be able to effectively support the enterprise. The panel discussion is also aimed at exploring how GCCs and Service Providers could potentially partner to deliver accelerated transformational value to the global organization.

Key themes of the panel discussion:
• What are top themes that will shape the future of the automotive industry over the next 5 years?
o Business trends
o Technology trends
o Competitive trends
o Macro-economic and regulatory trends
• How are enterprise expectations from GCCs and Service Providers as they make this shift?
• How can GCCs and Service Providers position themselves as ‘true transformation partners’ to the global enterprise?
• What internal efforts are required to be made by ER&D players?
o Strategy and Leadership
o Products/Services portfolio
o Talent Capabilities
o Engagement Models
• How can we improve collaboration between GCCs and Service Providers and identify innovative engagement models that allow the ER&D players to build on each other’s competencies?

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