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Orb Health Announces Health System and Center Program to Scale Patient Access and Coordination for COVID-19 Vaccine Delivery

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Enterprise Virtual Care accelerates vaccine delivery for health systems and centers who are experiencing an overwhelming number of patient requests without adding resources

RICHARDSON, Texas–(BUSINESS WIRE)–#ccmOrb Health, the leader in Enterprise Virtual Care for Chronic Care and beyond, announced today its new program to coordinate patient eligibility, registration, prioritization, appointment, and follow-ups for health systems and centers delivering the COVID-19 vaccine. This program enables providers to quickly scale and accelerate vaccine delivery to meet the overwhelming demand without adding additional infrastructure, resources, or employees.

According to a recent Tampa Bay Times article, the demand for the vaccine has been overwhelming, with health systems and centers downing in patient calls. “What we’ve seen is unprecedented demand and interest for this vaccine, and that’s good to know that our citizens are ready for the vaccine,” said Tim Dudley, Hillsborough County’s director of emergency management. ”We’ve seen about 2,000 calls a minute trying to get through on those lines.”

Orb Health’s patient-centric Enterprise Virtual Care™ solution and services deliver best-in-class patient response and care coordination as a seamless virtual extension of the practice and creates economies of scale in care capacity without adding staff, apps, infrastructure, or budget. Our Virtual Care Cloud quickly, seamlessly, and securely connects to EMR systems such as Epic, Cerner, Intergy, Greenway, AllScripts, and more, enabling Orb Health’s experienced care coordinators to handle the outbound and inbound patient eligibility, scheduling, and registration for the critical COVID-19 vaccine.

“Orb Health has enabled health systems and centers to be successful in Chronic Care and beyond by proactively servicing patients as an extension of their health system and center without needing additional resources or personnel,” said Bryan Krastins, CEO at Orb Health. “We simply added our collaborative Rapid Vaccine Coordination workflows to our service that enables health systems and centers to quickly implement and scale to meet the extraordinary call volume. By removing the limitations of their contact center, we can help any health system, center, or clinic accelerate the roll out of the vaccine to at-risk patient populations.”

To learn more about Orb Health’s COVID-19 coordination and vaccines services, please visit or website here.

About Orb Health

Orb Health is based in Richardson, Texas, and partners with leading Accountable Care Organizations (ACOs), healthcare systems, Federally Qualified Health Centers (FQHCs), Community Health Centers (RHCs), and Revenue Cycle Management firms to improve patient outcomes and accelerate value-based profitability. Our industry-leading Enterprise Virtual Care™ solution enables providers to seamlessly increase care capacity for chronic care, patient support, and outbound campaigns that deliver reimbursable, collaborative, patient-centric care coordination as an extension of the practice without requiring additional staff, applications, or office space. All stakeholders in the patient’s outcome work as a cohesive unit through a holistic approach that drives significantly improved patient outcomes and satisfaction while increasing reimbursements and lowering the cost curve of chronic care and beyond. For more information, please visit


For Orb Health:
Chad Jones, Chief Strategy Officer | 857-891-4283