Infinigate UK&I, a division of the Infinigate Group and a value-added distributor of cybersecurity, secure networks, and secure cloud solutions, is introducing DX Insights. This managed service program is designed to facilitate digital experience management and enhance opportunities for partners. Powered by Riverbed’s renowned Aternity Digital Experience Management (DEM) solution, DX Insights empowers organizations to gain insights into their users’ digital experiences. It offers a comprehensive perspective on business-critical applications, enabling optimization for maximum cost-efficiency and productivity.
Available in the UK, the service offers growth opportunity for Infinigate partners, enabling them to build long-term, trusted relationships with customers through the constant visibility and optimisation of critical network infrastructure.
DX Insights provides ongoing monitoring of the workforce user experience, presenting the opportunity to cut costs and enhance productivity. From identifying users affected by performance issues and underperforming devices to reclaiming unused software licenses, implementing automatic remediation, and evaluating the effects of digital transformation efforts, the DX Insights service swiftly delivers the advantages offered by Riverbed Aternity, resulting in increased employee productivity and an improved overall user experience.
Justin Griffiths, MD at Infinigate UK&I, says: “DX Insights answers very real business needs, helping partners provide a service that is very relevant to their customers, to maximise business effectiveness and efficiency. The managed service option means it is easy to procure and flexible to use.”
Kirsten MacGregor, Head of Alliances and Channel Sales UKI at Riverbed, comments: “Infinigate’s DX Insights provides partners with opportunities to expand their business with more flexible licensing models to deliver optimal digital experiences to customers through Aternity, part of Riverbed’s Unified Observability portfolio. Through this service, partners can better support customers, helping them optimise their digital experience to get the best ROI for their IT investment.”
Image credits: Freepik
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