Epicom, a SugarCRM Gold Partner focused on consulting, customizing, and integrating CRM systems has released a new SugarCRM hosting platform and partnered with Easy Solutions, the Total Fraud Protection company to provide Sugar users a better CRM experience that is reliable, more secure, and faster. The new platform uses VMware high availability servers, which eliminates any server downtime. Each customer’s database is stored on SSD drives and includes daily and weekly snapshots of the data, as well as offsite backups.
SugarCRM is one of the fastest growing customer relationship management (CRM) companies that enable effective customer engagement enterprise-wide.
– Eric Wikman, Vice President of Operations, Epicom.
Epicom has also placed security as a top priority when architecting its hosting environment and has partnered with Epicom has partnered with Easy Solutions. Epicom provides HIPAA and PCI compliant options for companies needing to meet industry standards when housing customer information in their SugarCRM systems. For its HIPAA and PCI compliant packages, Epicom provides encrypted offsite backups, and its PCI compliant hosting has an ongoing vulnerability scan by TrustWave.
- Strong multi-factor authentication specifically designed for SugarCRM
- Eliminates risk associated with end-user password reuse
- Multiple authentication factors to flexibly meet your security needs
- Compatible with any computer and operating system
- No extra hardware or infrastructure
- Smooth integration with your business and security environment
“Your CRM system holds crucial customer data – the life blood of many companies,” said Daniel Ingevaldson, CTO of Easy Solutions. “Adding multi-factor authentication to prevent unauthorized access and use is critical to keeping this data secure and out of the wrong hands. We are pleased that Epicom, a leading provider of hosted SugarCRM, has selected DetectID Cloud to offer this additional layer of security and assurance to its customers.”
Easy Solutions’ DetectID Cloud is offered as an add on with Epicom’s standard SugarCRM hosting, and is included in its HIPAA and PCI compliant packages. Additional features of the new hosting platform include Epicom’s strong, four method back-up policies, quick response and application of any security patches, physical firewall protection, and complete server and application management of any size system. Epicom has dedicated hardware at its data centers, which provides more control and its hosting platform uses virtual private server (VPS) web hosting. Utilizing VPS provides an additional layer of protection by housing each customer’s data in its own private environment.