DAILYHOSTNEWS, October 16, 2011 – CallTower will be offering a cloud-based Microsoft Lync Server 2010 for its Presence, Instant Messaging and Voice service. The services will be available to all current and future customers. The Lync client will be offered as a free upgrade to current CallTower customers who are on Microsoft Office Communications Server (OCS).
The CallTower hosted Microsoft Lync services provides a fully integrated unified communications service which is a combination of PSTN and PC-to-PC telephony, presence, chat, audio, video and web conferencing, collaboration and mobility, all in a single cloud-based platform.
Other features include desktop sharing, white-boarding, file transfer and skill search, call transfer to cell phones or voicemail, phone number portability and an auto-attendant. With Lync, customers can coordinate with other public messaging services such as Windows Live Messenger, thus, enabling them expand their reach.
Lync comes along with many advantages; customers can engage in a real-time, Presence driven communication allowing them to collaborate more easily and get things done faster. Based on Presence information that sync’s with their calendar, they can choose to send an instant message, make a phone call or start a conference call with a simple click-to-dial feature directly from their Lync client.
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In a statement, Bob Barnes, Executive Vice President of Sales, Marketing and Business Development said, “We believe that our current customers will be pleasantly surprised about the sleek interface and advanced functionality of the Lync client. With its Presence information, profile pictures, status updates, click-to-dial and web and video conferencing capabilities, it adds a more engaging and collaborative aspect to our clients’ everyday work life. It will be a welcomed upgrade for our existing customers.”
CallTower is a leading provider of cloud-based enterprise-class unified communications (UCaaS) that integrates business phone service, email hosting, unified messaging, presence, instant messaging, conferencing and collaboration tools into one reliable platform .This is achieved through partnership with companies like Cisco and Microsoft.