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60 percent of Gamers Experience Server Outages While Playing; 84 percent have Games Freeze on Them

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According to a survey conducted by LeaseWeb at  Game Developers Conference San Francisco b/w  March 27, 2013 and March 29, 2013 which polled 100 gamers,  six out of 10 gamers experienced unplanned server outages while playing their favorite games,  and 84 percent  had games freeze or crash on them  in the middle of game-play.  The margin of error in survey is +/- 9.78 percentage points.

Interrupted play tends to leave most gamers annoyed, and considering the rapid growth potential of the online gaming industry, investing in reliable infrastructure is becoming more important than ever.
– Paul Grimwood, BDM, LeaseWeb.

Other key findings of the survey are:

  •  iOS is poised to nudge past the PC as the most popular gaming platform in 2013 by a 1 percent margin.
  • 42 percent of gamers surveyed believe gaming on mobile devices will be more popular in 2013 when compared with gaming on Xbox, Wii U, and PS3.
  • 9 percent of the gamers think that Android will be the most preferred mobile platform choice.
  • 33 percent of the gamers think iOS  will be the platform of choice for mobile.
  • None of the gamers selected ‘Smartphones’ or ‘Tablets’ as preferred mobile choices.

“Interrupted play tends to leave most gamers annoyed, and considering the rapid growth potential of the online gaming industry, investing in reliable infrastructure is becoming more important than ever,” said Paul Grimwood, Business Development Manager, LeaseWeb.

“Having a reliable, scalable infrastructure is an important factor that will have an impact on determining the successful gaming companies from the not so successful,” he added.

Reliability and scalability are critical to achieving success in today’s gaming  market as  even the slightest bit of network latency can seriously affect gameplay and scoring.  Since 80 percent of the gamers are between ages  of 18 and 34, the ability to meet their needs for on-demand, real-time gaming without any glitches or disruption is crucial.

LeaseWeb’s  customer base has more than 40 gaming providers, including Sunset Games, who released their  game Tank Fighter globally via Facebook.  Very recently, LeaseWeb became the first web hosting provider to release a  Law Enforcement Transparency Report.

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