sla

“Tandem Comes With a Lot of Perks That Most Reseller Programs Don’t” – Dan Ushman, SingleHop

There is a lot to like about hosted IT infrastructure and Cloud computing provider SingleHop. Everything about the company – be it their extremely transparent SLA, automated deployment system, proprietary control panel LEAP, white-label partner programs, or the extensive detail in which the customer service & tech support system is listed on their website with multiple guarantees about the quality of services – is assured, innovative and fresh. We talked to Dan Ushman, Co-founder and CMO, SingleHop, about some new developments at the company this year (EU Data Center, Enterprise Private Cloud), LEAP, Tandem and the much known ‘Bill of Rights’ SLA. The idea behind LEAP is that you can deploy and manage any kind of infrastructure in any data center anytime through...

“CtrlS is Asia’s Largest and India’s Only Tier IV Certified Datacenter”- Prashant, CtrlS

The opening day of the recently held WHD.India 2013 had a session titled “Reaching the next level of hosting” by Prashant Jain, Director, CtrlS. It was the last session of what had been a long exhausting day with multiple sessions lined back-to-back. Spent up with the proceedings of the day, my mind had started wondering how much booze would be too much booze to drink at the succeeding ConneXion Party so as to remain sober enough to do research work for the sessions scheduled for next day. As the emcee invited Prashant on stage, I was expecting yet another run-of-the-mill session that was titled to come across as genuinely interesting and informative, but was actually rife with product pitches of the company. What followed pleasantly surprised me. One of the only three talks ou...

Mimecast Launches Cloud-based Email Archiving, Continuity and Security services for Office 365

Cloud-based email management provider Mimecast has launched a new range of cloud services and service bundles that’ll  enhance Microsoft Office 365’s archiving, continuity and security capabilities. Mimecast is the ultimate cloud companion if you are using Office 365 or looking to migrate. We bring a broad set of additional capabilities that are good for end-users who want email to be there 100% of the time and need to access their archive anywhere at any time. – Grant Hodgkinson, Product Director, Mimecast. The new services are ideal for IT administrators who’re currently on Office 365 or are considering migrating to it. New service bundles will help these IT administrators address extended compliance, governance, security and email continuity capabilities. The services ...

Media Temple Launches DV Managed and CloudTech Premium Support at HostingCon 2013

Web hosting and cloud services provider  Media Temple (mt) today launched DV Managed – the latest version of its VPS hosting platform, and CloudTech Premium Support – a new 24/7 multi-channel support platform that provides  customer solutions by certified CloudTech engineers at the  application code level. DV Managed provides SMBs and start-ups with  affordable managed hosting. It  runs  LAMP applications 25% faster than the previous version and backups and maintenance complete 10X faster. Pre-loaded with various software packages including CentOS, Apache, MySQL, PHP, Perl, Python, Ruby, Postfix, YUM package management, and Plesk Panel 11 from Parallels, DV Managed comes with a service level agreement (SLA) that offers the (mt) Media Temple 20/20 Uptime Guarantee – promising 99...

XO Communications Launches XO Enterprise Cloud, XO Cloud Drive and XO Cloud Vault

 XO Communications today announced launch of  XO Enterprise Cloud, XO Cloud Drive, and XO Cloud Vault, its three new cloud service offerings that leverage  Tier III data centers and the XO nationwide network to offer IT infrastructure-as-a-services ideal for SMBs and enterprises who want to to virtualize their data centers, back up enterprise-wide data to the cloud, and enable cloud-based file sharing and storage for employees. Providing SLAs, integrated security, and high-performance data center and network, the new enterprise-class cloud solutions help IT professionals and the organizations run a wide range of applications, from test and development to mission-critical applications, in the cloud. XO Enterprise Cloud Designed to meet customer requirements for enterprise-grade cloud comput...

Web Hosting Provider LeaseWeb USA Launches Global Content Delivery Network

Global web hosting provider LeaseWeb today announced expansion of   its portfolio of hosting services with launch of a Content Delivery Network. Organizations that require a global high-bandwidth file delivery solution can utilize LeaseWeb’s CDN to distribute large files, stream live feeds or setup video on demand (VoD). The news comes two months after LeaseWeb released its Law Enforcement Transparency Report for 2012, becoming the first web hosting provider to do so. LeaseWeb’s CDN solution is housed within its global network of data centers to cache web and video files. When a web user requests information or clicks on a video, the CDN streams the content from the geographically closest server. By reducing the distance that data has to travel, LeaseWeb makes ultra-large video and file do...

Ubiquity unveils Cloud Services; Launches SSD powered Cloud Servers

Web Hosting provider Ubiquity Servers yesterday announced the  launch of  its SSD-Powered Cloud servers starting at $6/m. Backed up with an enterprise level SLA,  the cloud is designed to be fully redundant ensuring no loss of service in case of  hardware failure. Powered by 100% Intel 520 series SSDs,  Ubiquity’s cloud services utilize a  distributed file system to massively cut costs down while maintaining high performance and reliability. In an interview with DailyHostNews a few months back,   Mr. Daniel Haim, Director of Marketing and Mr. Clint Chapman, CO-CEO, Ubiquity Server Solutions did mention their plans to introduce cloud services at the end of Q1. Ubiquity cloud is providing configurable data backups at $0.05 per GB which are  stored separate from it’s redundant distribut...

Jelastic Hosting Partners Guarantee Tech Support Performance

The need for tech support SLAs is one of the top demands we’ve been hearing from customers. We´re delighted to see our partners at the cutting edge of the hosting industry in offering such competitive policies. –Dmitry Sotnikov, COO, Jelastic. Two hosting partners of Jelastic Inc., provider of the ultra scalable and interoperable Java and PHP cloud hosting platform of the same name, have begun formally guaranteeing the performance of their tech support operations. The partners, dogado Internet GmBH of Germany and Layershift Limited of the U.K., have introduced Service Level Agreements (SLAs) guaranteeing prompt technical support response times. These policies represent a sharp improvement over the current status quo in the cloud hosting industry. The news comes a week after Jelastic ...

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