KPI Dashboards

ServiceNow Acquires Mirror42; Announces New ServiceNow Performance Analytics Product

IT cloud company ServiceNow today announced that it has acquired Mirror42 and will now offer its  cloud-based IT and business intelligence solution to ServiceNow customers. The financial terms of the acquisition were not disclosed. This acquisition will help our customers draw even greater value from their ServiceNow implementations and accelerates adoption of the ServiceNow platform. – Fred Luddy, Chief Product Officer, ServiceNow. The new ServiceNow Performance Analytics product will provide users with Key Performance Indicator (KPI)-driven dashboards and scorecards that work transparently with all ServiceNow applications. ServiceNow customers will be able to use the new product to  optimize service processes in IT and across the enterprise. ServiceNow Performance Analytics  accesses a c...

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