Share This Post

Cloud / Cloud News / Hosted Cloud Apps / Hosting / Innovation / New Products / News/PR / Technology

HOSTING Launches 360 Degree Report, a Business Insights Tool for Cloud Services

HOSTING Launches 360 Degree Report, a Business Insights Tool for  Cloud Services

Managed cloud services provider HOSTING, has launched  ‘360 Degrees Report’ – a new business insights tool that provides visibility into HOSTING’s cloud services. Providing customers with a concise summary of  historical and predictive cloud information to  help optimize their environment in HOSTING’s cloud, 360 Degrees Report uses five tenets of ITIL service design: availability, performance, recovery, security and capacity.

Earlier this year, HOSTING.com dropped  the .Com and rebranded as HOSTING.

360° Report advances the cloud’s promise and delivers a level of intelligence that, until now, has been unavailable. This tool elevates cloud operations data to the boardroom with metrics correlated directly to what each customer values – not what others deem important.
– Art Zeile, CEO, HOSTING. Art Zeile, CEO, HOSTING.

Enabling customers to compare their own performance levels with those of organizations in similar industries, running similar applications or with similar critical success factors, 360 Degrees Report helps IT leaders  advocate for changes to systems configurations and security postures more effectively.

Reports generation is customizable and can be tailored by an enterprise based on it’s own critical success factors. Customers can configure threshold targets within the five ITIL areas mentioned above to align with their business priorities.

Based on the operational performance and security posture deemed as most vital by individual customers, the  monthly 360 Degrees Reports provide quantitative metrics for each ITIL area, along with recommendations for improving the score achieved. An example of this can be a recommendation by 360 Degrees Report to add monitoring to additional devices to improve availability scoring.

“360 Degrees Report advances the cloud’s promise and delivers a level of intelligence that, until now, has been unavailable,” said Art Zeile, CEO, HOSTING.

“This tool elevates cloud operations data to the boardroom with metrics correlated directly to what each customer values — not what others deem important,” he added.

Some key features of the newly launched 360 Degrees Report are:

  • 360 Degrees Report provides HOSTING customers with concise managed cloud services data that is immediately actionable via “performance-on-a-page” reports.
  • Also provided are streamlined summaries that help customers identify areas that need attention, areas that meet customer success parameters and areas that exceed customer success parameters.
  • The  cloud operations information delivered according to the 5 ITIL-based tenets of any cloud installation, and  summary performance data on rates & services,  monitoring, capacity and backups provide a customer with complete control ,  transparency and visibility.
  • 360 Degrees Report  also delivers tailored operational performance information via scores calculated based on the five key report areas and customer-specified critical success factors, along with normative data that compares a customer’s cloud performance with that of its competitors  based on industry, revenue and application parameters.
  • The data in the report can be used to  proactively forecast upcoming resource needs and to drive investments.

360° Report  will be available to HOSTING customers  as a value-added, no-cost monthly tool via HOSTING’s Customer Portal with in a few days.

Share This Post

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Skip to toolbar