DailyHostNews announces BigRock web hosting, a provider of Domain Services, Web Hosting Services, E-Mail Hosting Services, Website Builder Solutions, and SSL Certificates as winner of it’s March 2013 Editor’s Choice Award. Given an overall “A” grade after a thorough evaluation of aforementioned services on various parameters, including, but not limited to representation of services in terms of ease of use for the end term user, services’ position as global market innovator, unique implementation features, scalability, speed, value for money, reliability, customer support and quality of online assistance resources; this Award recognizes the fact that BigRock’s services have top-shelf features and a market appeal second to none.
A full Internet services company, BigRock offers shared web hosting on Linux equipped with cPanel, Pearl, PHP, MySQL, Python etc. and on Windows equipped with Plesk, IIS, SQL Server, ASPplatforms and more. Linux webhosting plans start from a minimum of $1.59/Month offering one domain with 10 GB space and 200 emails.
Specialized hosting plans by BigRock include WordPress, Joomla, Drupal, Zencart and osCommerce packages. VPS hosting by BigRock scores high on scalability because of ease and swiftness of upgrading or downgrading of an existing plan and features 10 packages with the minimum one starting from Rs. 999.00/mo. Additional discount is provided if a customer chooses to prepay for 3 months, 6 months or a year. Editors at DHN found all the plans secure, reliable , feature-rich and guaranteeing excellent value for money.
The discounted price on prepay is also offered with Premium, Delux, Economy and Essential reseller packages . All of the plans provide fixed disk space allotment that can be managed via cPanel/WHM. Except the Essential Plan, which is priced at $ 19.49/ mo; every plan includes a WHMCS billing system. Particularly striking are BigRock’s website builder plans which provide 175 template designs, Easy-to-use DO-IT Yourself website builder tool and email accounts with blog and Social Network integration.
All of the above mentioned plans have a great flexibility of payment options with Paypal and Credit Cards (Visa/MasterCard/American Express/Discover) as online methods and wire transfer as offline.
Out of the three 24*7 customer support mediums provided- Live Chat, Phone and Email, Editors at DHN preferred the phone method as it provided the fastest resolution of issues; however they found that all contact points were met with great response and resolution times. DHN found BigRock’s technical support team incredibly knowledgeable, informative, helpful and friendly. Along with the mediums listed above, BigRock also has a detailed and extensive Knowledge-base divided into categories indicating a particular Interface or a particular Product/Service which have been further divided into sub-categories and answers, detailing a particular action or query.
Based on the legal agreements reviewed, BigRock promises 99.9% uptime with dedicated 24/7 support and offers a 30 day money back guarantee upon submission of a cancellation request if a customer isn’t satisfied with the provided services.
Final Verdict: Founded in 2010, BigRock have established themselves extremely well in a very short span of time and this success is a testimony to their expertise in providing unparalleled, top-shelf, feature-rich and economical hosting plans with outstanding customer support.